Shipping policy
NOREA Shipping Policy
Last updated: October 10, 2026
At NOREA, we want your shopping experience to be simple and enjoyable. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop with us.
1. Order Processing
Orders are processed after payment has been successfully confirmed. Please allow 1–3 business days for order processing before your order is shipped.
Processing times may be longer during holidays, promotional periods, or other high-volume periods.
You will receive an order confirmation after placing your order. If tracking information is available, it will be provided once your order has shipped.
2. Shipping Times
Estimated delivery times depend on your delivery address, shipping method, and carrier.
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Order processing: 1–3 business days
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Estimated shipping time: 5–10 business days
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Total estimated delivery: 6–13 business days
These are estimates, not guaranteed delivery dates. Delays may occur due to carrier disruptions, weather conditions, customs procedures, or other circumstances beyond our control.
3. Shipping Costs
Shipping costs, if applicable, are calculated and displayed at checkout before you complete your purchase.
Any free-shipping offers or shipping promotions will be subject to the conditions stated in the relevant offer.
4. Order Tracking
When tracking is available, you will receive tracking details by email after your order has shipped.
Please allow time for tracking information to update after the carrier receives your package. If your tracking information has not updated for an extended period, please contact us for assistance.
5. Incorrect Shipping Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error in your shipping address, contact us as soon as possible at [your customer support email]. We cannot guarantee that an address can be changed after an order has been processed or shipped.
NOREA is not responsible for delivery issues resulting from an incorrect or incomplete address provided at checkout, subject to applicable law.
6. Delayed, Lost, or Missing Packages
If your order appears to be delayed, please check the tracking information first.
If your package is marked as delivered but you have not received it, check your delivery area and contact the shipping carrier. You may also contact us at [your customer support email] for assistance.
If a package is lost or significantly delayed, we will work with you and the carrier to help resolve the issue. Your rights under applicable consumer protection laws remain unaffected.
7. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us at [your customer support email] with your order number and clear photos of the issue, if possible.
We will review the issue and explain the available next steps in accordance with our Refund Policy and applicable law.
8. International Shipping
If international shipping is available at checkout, delivery times may vary depending on the destination and customs procedures.
Customers may be responsible for applicable import duties, taxes, or customs fees unless otherwise stated at checkout or required by law.
9. Contact Us
If you have questions about shipping or an existing order, please contact us:
Store: NOREA
Email: foundersnew4@gmail.com
Website: norea.store
We appreciate your business and thank you for choosing NOREA.